Important Information
Policies
To help make your stay at Courtyard by Marriott Des Moines West/Clive in Clive as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at Courtyard by Marriott Des Moines West/Clive stay clear and practical.
The policies at Courtyard by Marriott Des Moines West/Clive are intended to keep room reservations, arrivals, and guest stays organized and efficient. Check-in policies require government-issued identification and payment verification upon arrival, while cancellation policies depend on reservation type and booking conditions. Smoking policies apply throughout indoor hotel areas, and accessibility policies support guests requiring mobility-friendly accommodations. Parking access, room guidelines, and property amenities are structured to support both short business visits and longer stays while maintaining straightforward hotel operations.
- Check-In and Check-Out
Check-in begins during the afternoon, while check-out takes place before midday unless alternative arrangements are approved.
- Identification Requirements
Guests must provide valid photo identification and a payment method during arrival.
- Smoking Policies
Smoking is prohibited inside guest rooms and indoor shared hotel spaces.
- Cancellation Terms
Cancellation policies vary depending on the selected reservation type and booking terms.
- Parking Policies
On-site parking is available for registered hotel guests throughout their stay.
- Accessibility Policies
Accessible room options and mobility-friendly public amenities are available upon request.
- Pet Policies
Pet accommodations may vary depending on room availability and hotel guidelines.